As the previous posts have highlighted there are significant benefits that can be obtained with a well managed volunteer program.  As a lot of time and resources may have gone into developing and implementing the program you want to be able to retain your volunteers.  It is easier (and good practice) to retain a good volunteer than go through the process of recruiting a new one.

Here are some ideas to help you retain your volunteers:

  • Show appreciation for the contribution they have made.  This can be done on a regular basis either as part of a supervisory or a team meeting or maybe include in a newsletter or annual reports.
  • If volunteers have been with the organisation for significant periods of time then show recognition with a reward.  This could be with a gift or an appreciation certificate.
  • Ensure that you support them in the role that they were initially volunteering for.  For example, if you have recruited the volunteer to assist you with certain tasks that match their skills then ensure they continue to do those tasks.  Don’t end up giving them menial or other tasks that they have not volunteered for.
  • Provide clear and concise feedback that helps them do their role.  This also includes constructive advice if you believe improvements need to occur.
  • For volunteers that have proven their worth, consider offering professional development training or maybe attending a conference that relates to their role.
  • Consider reimbursing volunteers for their travel expenses to come into your office.  This could be paying for their public transport fares, a mileage or petrol allowance or even access to a car park.
  • At the end of the year, maybe during National Volunteer Week celebrate and recognise their contribution which could be by having a lunch for all of your volunteers.

The main aspect of all of these points is that you are showing that you genuinely value their contribution and that are a valued member of the team and organisation.  As highlighted with the recent post on volunteers, a well managed volunteer program will provide significant benefits and as noted at the start of this post it is easier and good practice to retain a good volunteer than go through the process of recruiting a new one.